Dr. Rick Kirschner is an in-demand speaker, trainer, executive coach, best selling coauthor of ‘Dealing With People You Can’t Stand: How To Bring Out The Best In People At Their Worst,' and author of the comprehensive communication program, ‘Insider’s Guide To The Art of Persuasion.’ He is a faculty member of the Institute for Management Studies, and an adjunct professor at Southwest College of Naturopathic Medicine.