Work/life leadership expert, author and speaker, Eileen McDargh, analyzes the data and expresses caution when reading the recently released 2007 Global Workforce Study by Towers Perrin.

Making the leap from co-worker to leader does not have to be difficult…Simply decide you want to succeed, plot the appropriate course, and start taking those steps.

Group problem solving can help out in the workplace or in those great peer-to-peer networks that I believe are instrumental to success.

Life in the office goes from being fairly simple to highly complex. There is no magic formula for deciding when it is time to bring in an HR Expert. The right time is when you are serious about decreasing your legal exposure, enhancing employee engagement and dramatically increasing productivity and profitability.

Personal accountability is the most effective way to change corporate culture for the better, and make an organization the company of choice for employees. This is important when the race for strong talent is so close and competitive...

This is a simple question to ask, but much more difficult to answer. However, it is a question we should be able to answer given the increasingly complex business environment. Most would say that a Leader is the boss or the most powerful, but that's not always the case. So, what is a Leader?

Don't you just hate it when things go wrong for your customers or one of your team. This article explains how a positive recovery will ensure customers forgive you and even praise the quality of your service.

Top salespeople and the most successful managers recognize the importance of nonverbal communication in the selling  process and have learned to "listen with their eyes." They understand that one of the easiest and most effective ways to close sales is to be aware of their prospect's "buy signals."

Do you believe you can 'buy' your way to peak performance? This article explains why, incentives, bonuses and prizes wont build a highly motivated team; it takes more.

How do you motivate your team when your manager doesn't motivate you? This article reveals 10 tips in giving your manager feedback, building your business relationship and making your life much easier.